SOME OF VERIZON’S FINES

 RBOC FINES AND PENALTIES –
Verizon, Nynex, GTEAssessedCarrierHow MuchWhereWhySourceDate1996Verizon$6,000,000

MAService problems
Wall Street Journal
09/16/961996Verizon$135,000

MEService shortfalls
Wall Street Journal
09/16/9611/07/96Nynex$62,300,000

NYPoor service quality
Wall Street Journal;
Newsday11/07/9605/01/97Nynex$354,000

NYCustomer rebates for
service problems in ManhattanSyracuse
Herald-Journal05/01/9706/01/99Verizon$800,000

MAFor not providing
competitors the same level of service as it does its own retail customers
(1/1/98 – 6/30/99).Wall Street Journal
10/27/992000Verizon$2,700,000

USTreasury payment for
GTE competition offenses (collocation).America’s Network
01/01/0103/01/00Verizon$13,000,000

USProblems processing
CLEC orders in NY.Communications Daily
03/10/0008/01/00Verizon$250,000

PADeceptive lobbying
practicesNational Assoc. of
Attorneys General Consumer Protection Report09/01/0010/01/00Verizon$200,000,000

VARefund to consumers
for 6 yrs of overchargesThe Virginian-Pilot
10/13/0010/17/00Verizon$250,000

USVoluntary payment to
US Treasury for possible violation regarding long distance verification
and record retention. Verizon entered Consent Decree with FCC.FCC Press Release
10/17/0003/01/01Verizon$5,600,000

NYFailure to meet
service quality standards.AP State & Local
Wire03/29/0108/01/01Verizon$1,522,334

USFailure to meet
wholesale service standardsReuters; FCC Docket
98-18408/08/0109/01/01Verizon$1,526,717

USFailure to meet
wholesale service standardsReuters; FCC Docket
98-18409/25/0109/14/01Verizon$77,000

USPayment to US
Treasury. Verizon may have violated FCC’s collocation rules. Entered
Consent Decree.FCC Press Release
09/14/0110/01/01Verizon$937,572

USFailure to meet
wholesale service standardsFort Worth
Star-Telegram10/27/0111/01/01Verizon$841,294

USFailure to meet
wholesale performance requirements for period of Jul-Sep.FCC Ex Parte CC
98-18411/29/0112/02/01Verizon$931,386

USFailure to meet
wholesale performance benchmarks for period of Aug.-Oct.FCC Ex Parte CC
98-18412/28/0101/01/02Verizon$177,000

PAWithheld the PUC code
of conduct from its front-line empolyees for 2 yearsThe Patriot News
01/25/0201/22/02Verizon$2,000,000

FLFailed to comply with
FL PSC’s service standards between 1996 and 1999Tampa Tribune
01/03/0201/25/02Verizon$1,000
PASent disparaging
letter to former customerThe Patriot News
01/25/0201/25/02Verizon$27,000

PAThree instances of
failing to immediately lift a “freeze” on changes in customers local phone
service providers.The Patriot News
01/22/0201/31/02Verizon$961,419

USFailure to meet
wholesale service standardsReuters01/30/02 Total$300,391,722    © 2018 | All Rights Reserve