SOME OF VERIZON’S FINES
| RBOC FINES AND PENALTIES – Verizon, Nynex, GTE |
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| Assessed | Carrier | How Much | Where | Why | Source | Date |
| 1996 | Verizon | $6,000,000 | MA | Service problems |
Wall Street Journal |
09/16/96 |
| 1996 | Verizon | $135,000 | ME | Service shortfalls |
Wall Street Journal |
09/16/96 |
| 11/07/96 | Nynex | $62,300,000 | NY | Poor service quality |
Wall Street Journal; Newsday |
11/07/96 |
| 05/01/97 | Nynex | $354,000 | NY | Customer rebates for service problems in Manhattan |
Syracuse Herald-Journal |
05/01/97 |
| 06/01/99 | Verizon | $800,000 | MA | For not providing competitors the same level of service as it does its own retail customers (1/1/98 – 6/30/99). |
Wall Street Journal |
10/27/99 |
| 2000 | Verizon | $2,700,000 | US | Treasury payment for GTE competition offenses (collocation). |
America’s Network |
01/01/01 |
| 03/01/00 | Verizon | $13,000,000 | US | Problems processing CLEC orders in NY. |
Communications Daily |
03/10/00 |
| 08/01/00 | Verizon | $250,000 | PA | Deceptive lobbying practices |
National Assoc. of Attorneys General Consumer Protection Report |
09/01/00 |
| 10/01/00 | Verizon | $200,000,000 | VA | Refund to consumers for 6 yrs of overcharges |
The Virginian-Pilot |
10/13/00 |
| 10/17/00 | Verizon | $250,000 | US | Voluntary payment to US Treasury for possible violation regarding long distance verification and record retention. Verizon entered Consent Decree with FCC. |
FCC Press Release |
10/17/00 |
| 03/01/01 | Verizon | $5,600,000 | NY | Failure to meet service quality standards. |
AP State & Local Wire |
03/29/01 |
| 08/01/01 | Verizon | $1,522,334 | US | Failure to meet wholesale service standards |
Reuters; FCC Docket 98-184 |
08/08/01 |
| 09/01/01 | Verizon | $1,526,717 | US | Failure to meet wholesale service standards |
Reuters; FCC Docket 98-184 |
09/25/01 |
| 09/14/01 | Verizon | $77,000 | US | Payment to US Treasury. Verizon may have violated FCC’s collocation rules. Entered Consent Decree. |
FCC Press Release |
09/14/01 |
| 10/01/01 | Verizon | $937,572 | US | Failure to meet wholesale service standards |
Fort Worth Star-Telegram |
10/27/01 |
| 11/01/01 | Verizon | $841,294 | US | Failure to meet wholesale performance requirements for period of Jul-Sep. |
FCC Ex Parte CC 98-184 |
11/29/01 |
| 12/02/01 | Verizon | $931,386 | US | Failure to meet wholesale performance benchmarks for period of Aug.-Oct. |
FCC Ex Parte CC 98-184 |
12/28/01 |
| 01/01/02 | Verizon | $177,000 | PA | Withheld the PUC code of conduct from its front-line empolyees for 2 years |
The Patriot News |
01/25/02 |
| 01/22/02 | Verizon | $2,000,000 | FL | Failed to comply with FL PSC’s service standards between 1996 and 1999 |
Tampa Tribune |
01/03/02 |
| 01/25/02 | Verizon | $1,000 |
PA | Sent disparaging letter to former customer |
The Patriot News |
01/25/02 |
| 01/25/02 | Verizon | $27,000 | PA | Three instances of failing to immediately lift a “freeze” on changes in customers local phone service providers. |
The Patriot News |
01/22/02 |
| 01/31/02 | Verizon | $961,419 | US | Failure to meet wholesale service standards |
Reuters | 01/30/02 |
| Total | $300,391,722 | |||||