| RBOC FINES AND PENALTIES -
Verizon, Nynex, GTE |
| Assessed |
Carrier |
How Much |
Where |
Why |
Source |
Date |
| 1996 |
Verizon |
$6,000,000
|
MA |
Service problems
|
Wall Street Journal
|
09/16/96 |
| 1996 |
Verizon |
$135,000
|
ME |
Service shortfalls
|
Wall Street Journal
|
09/16/96 |
| 11/07/96 |
Nynex |
$62,300,000
|
NY |
Poor service quality
|
Wall Street Journal;
Newsday |
11/07/96 |
| 05/01/97 |
Nynex |
$354,000
|
NY |
Customer rebates for
service problems in Manhattan |
Syracuse
Herald-Journal |
05/01/97 |
| 06/01/99 |
Verizon |
$800,000
|
MA |
For not providing
competitors the same level of service as it does its own retail customers
(1/1/98 - 6/30/99). |
Wall Street Journal
|
10/27/99 |
| 2000 |
Verizon |
$2,700,000
|
US |
Treasury payment for
GTE competition offenses (collocation). |
America's Network
|
01/01/01 |
| 03/01/00 |
Verizon |
$13,000,000
|
US |
Problems processing
CLEC orders in NY. |
Communications Daily
|
03/10/00 |
| 08/01/00 |
Verizon |
$250,000
|
PA |
Deceptive lobbying
practices |
National Assoc. of
Attorneys General Consumer Protection Report |
09/01/00 |
| 10/01/00 |
Verizon |
$200,000,000
|
VA |
Refund to consumers
for 6 yrs of overcharges |
The Virginian-Pilot
|
10/13/00 |
| 10/17/00 |
Verizon |
$250,000
|
US |
Voluntary payment to
US Treasury for possible violation regarding long distance verification
and record retention. Verizon entered Consent Decree with FCC. |
FCC Press Release
|
10/17/00 |
| 03/01/01 |
Verizon |
$5,600,000
|
NY |
Failure to meet
service quality standards. |
AP State & Local
Wire |
03/29/01 |
| 08/01/01 |
Verizon |
$1,522,334
|
US |
Failure to meet
wholesale service standards |
Reuters; FCC Docket
98-184 |
08/08/01 |
| 09/01/01 |
Verizon |
$1,526,717
|
US |
Failure to meet
wholesale service standards |
Reuters; FCC Docket
98-184 |
09/25/01 |
| 09/14/01 |
Verizon |
$77,000
|
US |
Payment to US
Treasury. Verizon may have violated FCC's collocation rules. Entered
Consent Decree. |
FCC Press Release
|
09/14/01 |
| 10/01/01 |
Verizon |
$937,572
|
US |
Failure to meet
wholesale service standards |
Fort Worth
Star-Telegram |
10/27/01 |
| 11/01/01 |
Verizon |
$841,294
|
US |
Failure to meet
wholesale performance requirements for period of Jul-Sep. |
FCC Ex Parte CC
98-184 |
11/29/01 |
| 12/02/01 |
Verizon |
$931,386
|
US |
Failure to meet
wholesale performance benchmarks for period of Aug.-Oct. |
FCC Ex Parte CC
98-184 |
12/28/01 |
| 01/01/02 |
Verizon |
$177,000
|
PA |
Withheld the PUC code
of conduct from its front-line empolyees for 2 years |
The Patriot News
|
01/25/02 |
| 01/22/02 |
Verizon |
$2,000,000
|
FL |
Failed to comply with
FL PSC's service standards between 1996 and 1999 |
Tampa Tribune
|
01/03/02 |
| 01/25/02 |
Verizon |
$1,000
|
PA |
Sent disparaging
letter to former customer |
The Patriot News
|
01/25/02 |
| 01/25/02 |
Verizon |
$27,000
|
PA |
Three instances of
failing to immediately lift a "freeze" on changes in customers local phone
service providers. |
The Patriot News
|
01/22/02 |
| 01/31/02 |
Verizon |
$961,419
|
US |
Failure to meet
wholesale service standards |
Reuters |
01/30/02 |
|
Total |
$300,391,722 |
|
|
|
|
